Frequently Asked Questions

Below you will find a selection of the questions we are asked most frequently.

Please click on your question to view the answer.

If your question is not shown or you would like further information please do not hesitate to call us on 01204 690287 or e-mail

What activities do you have?

A: The home employs an Activities Organiser, who coordinates the provision and delivery of activities such as games, arts & crafts, baking, bingo, sing-songs, etc. We also have weekly Zumba fitness and chair exercises.. Residents always have the choice of whether or not to participate.

Do you have entertainment?

A: A variety of singers visit at least monthly.

Are there ever any outings?

A: There are monthly outings to “Singing for the Brain” and to Leigh Bowling Club. Throughout the year there are other outings such as canal boat trips on the “Rose of Parbold”, Blackpool Illuminations and Carol Services at Christmas etc. We are always open to suggestions for where to go on our days out!

What are the visiting hours?

A: Residents are encouraged to treat Blackrod House as their own home therefore visitors are welcome at any time.

Do you allow children to visit?

A: Children are always welcome visitors.

How many staff do you have on duty?

A: There is always sufficient staff on duty to meet the needs of the residents, normally six during the day and three at night. We participate in an apprenticeship scheme; the apprentices are extra to the usual staff numbers.

What are the meal times?

A: Breakfast is from 8.00 until the last person is up! Lunch is at 12.00 and tea is at 5.00. Supper is at 8.00. These times are flexible and snacks are provided throughout the day upon request.

Can you cater for diabetics?

A: We can cater for any specialised diet.

Can I bring some of my own furniture?

A: Certainly, providing that it is in good repair, does not breach any Health and Safety or Fire regulations, and there is space for it.

Can I put pictures on the wall?

A: Our handyman will be happy to put your pictures up where you want them.

Can I bring my pet?

A: Subject to the discretion of the owners/management.

Do you have your own hairdressing salon?

A: Yes, we have a fully-equipped salon with fortnightly visits from our own hairdresser who charges very reasonable prices. If you prefer your own hairdresser to visit they are welcome to make use of the facilities.

Do I need to bring my own toiletries?

A: You have to provide your own toiletries, however we can arrange to purchase them on your behalf from your personal allowance.

Can I keep my own G.P.?

A: This is at the discretion of your G.P., however Blackrod Health Centre is only a stone’s throw away.

Can I phone my relatives?

A: Yes, you can use our phone to call any UK landline number.

Can they phone me?

A: No problem!

Do I need to send my clothes home for washing?

A: No, we do all your laundry on the premises. It will usually be returned to you clean and ironed within 24 hours. All clothing must be labelled and please bear in mind that everything goes in the washing machine and tumble dryer.

I need to be hoisted – is that a problem?

A: We have all necessary manual handling equipment and all the staff are fully trained in moving and handling.

Do you have nurses on duty?

A: Nursing care is not provided in the home, however the services of the District Nurses are utilised as appropriate.

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Blackrod House Residential Care home provides residential care for the elderly and those living with dementia, Alzheimer's and memory loss.

We are proud to serve the communities of Blackrod, Bolton, Wigan & Chorley & of the county of Lancashire

 Memeber of Manchester Chamber of Commerce